A parcel may be subject to delays, e.g. due to congestion. Canon cannot do anything about this. In most cases, the delay will resolve itself and the delivery will be made the next working day. If the delay exceeds two business days, please contact the Canon Service desk. We will then find out what is wrong with the parcel and do our best to get it delivered as soon as possible.
My parcel has not arrived yet. What should I do now?
