General
- Glossary of printed matter A-Z
- What products and services can I find in the Canon Webshop?
- Are all Canon products available online?
- How do I log in to the Canon Webshop?
- Do I need to create an account?
- What sustainable products does Canon offer?
Ordering & quotations
- How do I place an order?
- I have a rush job, is that possible?
- How can I request and confirm a quotation?
- How to order a reader?
- How do I register a reader for the readershop?
- Can I order multiple products in one order?
Payment
Delivery
- What is the delivery time of my order?
- Can you also deliver on the same day?
- With which parcel service do you ship orders?
- Can I choose a delivery time for my order?
- Can I have my order delivered at home?
- I want to send my order to different addresses. Is this possible?
Print files & uploading
- What are the specifications for my print file?
- How do I create a PDF file?
- How do I create a pdf for bleed printing?
- Which programmes can I use to create my files?
- Where can I upload my files?
- Is there a maximum file size for uploading?
Paper, printing & finishing
- What paper sizes can I choose?
- Which paper is best to choose for my print job?
- What does printing 'with bleed' and 'without bleed' mean?
- Why do the colours on a screen look different than when printed?
- What is 'digital' and 'offset' printing?
- What is the difference between PMS colours and full colour?